NeighbourHub
Serving Nelson, British Columbia●Built around real local trust

LOCAL HELP, BUILT ON COMMUNITY TRUST

Don’t search for a service. Find someone you can trust.

Internally verified local people, secure Stripe payments, and reputations built through completed community work.

✓ Identity checks✓ Verified job reviews✓ Stripe Connect payouts
MayaUphill neighbour92
ElenaRosemont neighbour95
⌁NELSONBRITISH COLUMBIA
01
Describe it naturally — no categories needed.

TRUST, MADE VISIBLE

Confidence before the front door opens.

NeighbourHub turns the signals people already use in close-knit communities into something clear, useful and fair.

MVP Identity Status

Before a helper can apply for work, an administrator must mark the internal MVP verification record complete. No external identity provider is connected yet.

COMMUNITY TRUST SCORE

Maya’s trust snapshot

SAMPLE
92/100
Highly TrustedStrong, consistent community record

This sample composition explains how trust signals could appear. It is not a finalized scoring algorithm.

TRUSTED AROUND NELSON

Good people, known by their work.

TRUST SCORE92

Uphill · 1.4 km away

Maya Thompson

Neighbour, gardener & practical problem-solver

✓ Internal MVP verifiedSenior-friendly
★ 4.948 verified reviews
67completed tasks
41% repeat neighboursUsually replies in 18 min
Garden careErrandsLight repairs
TRUST SCORE89

Fairview · 2.1 km away

Liam Chen

Handy neighbour & winter-ready helper

✓ Internal MVP verified
★ 4.836 verified reviews
54completed tasks
18 repeat neighboursUsually replies in 32 min
Small repairsSnow clearingMoving help
TRUST SCORE95

Rosemont · 2.8 km away

Elena Ruiz

Reliable errand runner & patient companion

✓ Internal MVP verifiedSenior-friendly
★ 561 verified reviews
82completed tasks
52% repeat neighboursUsually replies in 12 min
GroceriesAppointmentsPet care
Every profile shown here uses realistic prototype data.

PAYMENT PEACE OF MIND

Simple protection from hello to job done.

Stripe handles the payment and Helper payout. NeighbourHub does not store card or bank details, and there is no wallet balance to manage.

Transparent splitHelper receives 95%; NeighbourHub retains a 5% platform commission.
01

Customer pays securely

After a Helper is assigned, the customer pays the agreed CAD amount through Stripe.

02

Helper completes the work

The task starts only after Stripe confirms payment, keeping the status clear for both people.

03

Customer confirms completion

NeighbourHub transfers 95% to the Helper’s verified Stripe account and retains 5%.

Payment duePaidTask complete95% transferred

RESPECT RUNS BOTH WAYS

Trust isn’t a one-sided review.

Customers and helpers both contribute to a clear, fair record of how work gets done.

↔Two-way
accountabilityOne shared standard of care

NELSON COMMUNITY

A quieter kind of community space.

Useful local updates, genuine thank-yous and stories that make the neighbourhood feel a little smaller.

NEIGHBOUR NOTE

A grocery run that became a weekly hello

After helping Arthur during a snowy week, Elena now checks in every Thursday — even when there’s no task posted.
Rosemont · shared with permission

COMPLETED NEARBY

Garden beds ready for the season

Three neighbours teamed up to prepare a senior’s backyard before the first warm weekend.
Uphill · 2 helpers · verified task

LOCAL SAFETY

A friendly reminder for doorstep hand-offs

Keep first meetings outdoors when possible and use in-platform messages until you feel comfortable.
NeighbourHub Safety Team · 3 days ago
THANK YOU, NEIGHBOUR
“Maya noticed the loose gate while finishing the garden beds and fixed it before our dog could make his great escape.”
— Priya in Uphill · after a verified task